Buford, We Have a Problem

(For those who don't know, my Xbox 360 is broken, but I have a warranty, but BB is making it harder for me than necessary.)

So I called the BB in Buford and tried to get them to let me come swap it out, I talked the the Customer Service gal, and then to the manager and made my complaint that they told me I could do it, and now their not letting me. I told them they allow that in Macon, etc. She said they fired a couple of people for telling people that, bla bla bla., bottom line, despite my compaints, she still wouldn't agree to take it back in-store. So....I have no choice but to go through all that rigamaroll paperwork to get it done.

boo